Legal · 02Last updated: 30 March 2026

Terms and Conditions.

Welcome to DuoDine. These Terms and Conditions (“Terms”) govern your use of the DuoDine application and website located at duodine.com.au(the “Service”), operated by Jianou Pty Ltd (ABN 65 696 694 952) (“we”, “us”, “our”).

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service. These Terms constitute a legally binding agreement between you and Jianou Pty Ltd.

1. Definitions

  • “Service” means the DuoDine application (including the web app, iOS app, and Android app) and the website at duodine.com.au.
  • “User”, “you”, “your” means any individual who accesses or uses the Service.
  • “Household” means a shared group within DuoDine consisting of two users who have been linked via partner invitation.
  • “Content” means any meals, ingredients, plans, shopping lists, or other data created by users within the Service.

2. Eligibility

You must be at least 16 years of age to use DuoDine. By creating an account, you represent and warrant that:

  • You are at least 16 years of age.
  • All information you provide is accurate, current, and complete.
  • You have the legal capacity to enter into these Terms.
  • Your use of the Service does not violate any applicable law or regulation.

3. Account Registration and Security

  • You must provide a valid email address and create a password to register.
  • You are responsible for maintaining the confidentiality and security of your login credentials.
  • You are responsible for all activity that occurs under your account, whether or not authorised by you.
  • You must notify us immediately if you become aware of any unauthorised use of your account or any other security breach.
  • We reserve the right to disable any account at any time if, in our reasonable opinion, you have failed to comply with these Terms.
  • You may not transfer or assign your account to another person without our prior written consent.

4. Use of the Service

4.1 Permitted use

DuoDine is a meal planning and shopping list application designed for personal, non-commercial use. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms. You may use the Service to:

  • Create and manage meals with ingredients.
  • Plan weekly meals and generate shopping lists.
  • Invite a partner to share a household for collaborative meal planning.
  • Access the Service via the web app, iOS app, or Android app.

4.2 Prohibited use

You agree not to:

  • Use the Service for any unlawful, fraudulent, or malicious purpose or in violation of any applicable laws.
  • Attempt to gain unauthorised access to the Service, other user accounts, or our systems or networks.
  • Interfere with, disrupt, or place an unreasonable burden on the Service or its infrastructure.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Service.
  • Use the Service to transmit harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable content.
  • Create multiple accounts to circumvent any limitations, restrictions, or enforcement actions.
  • Use automated means (including bots, scrapers, crawlers, or similar tools) to access or interact with the Service without our prior written consent.
  • Reproduce, modify, distribute, sell, or exploit any part of the Service for commercial purposes without our express written permission.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
  • Introduce viruses, trojans, worms, or other malicious code or technology that may harm the Service or other users.

5. Household and Shared Data

  • When you invite a partner to your household, both members can view, add, edit, and delete shared meals, meal plans, and shopping lists.
  • You are solely responsible for inviting only individuals you know and trust to your household.
  • Either member may leave a household at any time. Upon leaving, access to shared data within that household will be removed for the departing member.
  • We are not responsible for any disputes between household members regarding shared content, data modifications, or data deletion by the other member.
  • You acknowledge that any content you add to a shared household may be modified or deleted by the other household member.

6. User Content

6.1 Ownership

You retain ownership of the Content you create within DuoDine (meals, ingredients, plans, etc.).

6.2 Licence to us

By using the Service, you grant Jianou Pty Ltd a worldwide, non-exclusive, royalty-free, sublicensable licence to store, process, reproduce, and display your Content solely for the purpose of providing, maintaining, and improving the Service. This licence continues until you delete your Content or account.

6.3 Your responsibility

  • You are solely responsible for the Content you create and share within your household.
  • You represent that you have the right to submit all Content you create and that it does not infringe any third-party rights.
  • We do not monitor, endorse, or verify user Content and accept no liability for it.

7. Pricing and Payment

DuoDine is currently provided free of charge. We reserve the right to introduce paid features or subscription plans in the future. If we do:

  • We will provide at least 30 days’ notice before any features you currently use become paid.
  • Paid features will be clearly identified before you are required to pay.
  • Existing free features at the time of any pricing change will remain available at no cost unless otherwise notified.
  • Any payments will be processed through the Apple App Store, Google Play Store, or other third-party payment processors, and their respective terms will apply.

8. Availability, Modifications, and Updates

  • We strive to keep DuoDine available at all times but do not guarantee uninterrupted, timely, or error-free access. The Service may be temporarily unavailable due to maintenance, updates, server failures, or circumstances beyond our control.
  • We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you.
  • We may release updates to the app from time to time. You may need to install updates to continue using the Service. Failure to install updates may result in reduced functionality.
  • We may update or change these Terms from time to time. Material changes will be communicated via the app or website with at least 14 days’ notice. Continued use of the Service after the effective date of changes constitutes acceptance of the updated Terms.

9. Intellectual Property

9.1 Our intellectual property

The DuoDine name, logo, branding, design, user interface, source code, and all associated intellectual property are the exclusive property of Jianou Pty Ltd or its licensors. All rights are reserved. You may not:

  • Use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.
  • Use the DuoDine name or logo in any way that suggests endorsement by or association with us without our written approval.
  • Remove, alter, or obscure any copyright, trademark, or other proprietary notices.

9.2 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service, you grant us an unrestricted, irrevocable, perpetual, royalty-free licence to use, modify, and incorporate such feedback into the Service without any obligation or compensation to you.

10. Account Suspension and Termination

10.1 By you

You may delete your account at any time through the app settings. This will permanently remove your account and associated data in accordance with our Privacy Policy.

10.2 By us

We may suspend or terminate your account, without prior notice, if:

  • You breach any provision of these Terms.
  • You engage in conduct that we reasonably believe is harmful to the Service, other users, or our business.
  • We are required to do so by law or regulation.
  • We discontinue the Service or any material part of it.

10.3 Effect of termination

  • Upon termination, your right to use the Service ceases immediately.
  • Sections 6.2 (licence for existing Content), 9 (intellectual property), 11 (disclaimer), 12 (limitation of liability), 13 (indemnification), and 15 (governing law) survive termination.
  • We are not liable to you or any third party for any termination of your access to the Service.

11. Disclaimer of Warranties

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

Without limiting the foregoing, we do not warrant that:

  • The Service will meet your specific requirements or expectations.
  • The Service will be uninterrupted, timely, secure, or error-free.
  • The results obtained from the use of the Service will be accurate or reliable.
  • Any errors in the Service will be corrected.
  • The Service will be compatible with all devices or platforms.

You acknowledge that you use the Service at your own risk and that you are solely responsible for any damage to your device or loss of data resulting from your use of the Service.

Australian Consumer Law: Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement. To the extent that our liability cannot be excluded, our total liability to you is limited to the re-supply of the Service or the payment of the cost of having the Service re-supplied.

12. Limitation of Liability

To the maximum extent permitted by law, Jianou Pty Ltd and its directors, officers, employees, agents, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, exemplary, or punitive damages.
  • Any loss of data, profits, revenue, business opportunities, goodwill, or anticipated savings.
  • Any loss or damage arising from unauthorised access to or alteration of your data.
  • Any loss or damage caused by the conduct of any third party using the Service.
  • Any business interruption or system failure, however caused.

These limitations apply whether the claim is based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising from or related to the Service shall not exceed the greater of: (a) the total amount you have paid us in the 12 months preceding the claim; or (b) AUD $100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Jianou Pty Ltd, its directors, officers, employees, agents, and affiliates from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and costs) arising from or related to:

  • Your use of or inability to use the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or regulation.
  • Your violation of any rights of a third party.
  • Any Content you create, submit, or share through the Service.
  • Any dispute between you and another household member.

14. Dispute Resolution

14.1 Informal resolution

Before initiating any formal proceedings, you agree to first attempt to resolve any dispute with us informally by contacting us through the “Contact Us” form on our website. We will endeavour to resolve the dispute within 30 days of receiving your notification.

14.2 Mediation

If a dispute cannot be resolved informally within 30 days, either party may refer the dispute to mediation administered by the Australian Disputes Centre (ADC) in accordance with its mediation rules. The mediation will take place in Sydney, New South Wales. The costs of mediation will be shared equally between the parties unless the mediator determines otherwise.

14.3 Litigation

If mediation is unsuccessful, either party may pursue the dispute in the courts of New South Wales, Australia. Nothing in this section prevents either party from seeking urgent injunctive or equitable relief from a court of competent jurisdiction.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and any courts that may hear appeals from those courts for the resolution of any disputes arising from these Terms or your use of the Service.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay arises from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, epidemics, or pandemics.
  • Acts of war, terrorism, or civil unrest.
  • Government actions, sanctions, or regulatory changes.
  • Power outages, internet or telecommunications failures.
  • Third-party service provider outages (including Firebase/Google).
  • Cyberattacks, including distributed denial-of-service attacks.

17. Third-Party Services and Links

The Service may contain links to or integrate with third-party services, websites, or applications (including the Apple App Store, Google Play Store, and Firebase). We are not responsible for the content, policies, or practices of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms and privacy policies.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Jianou Pty Ltd regarding your use of the Service. These Terms supersede all prior agreements, understandings, and representations, whether written or oral, relating to the Service.

19. Waiver

No failure or delay by us in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. A single or partial exercise of any right, power, or remedy does not prevent any further exercise of that or any other right, power, or remedy.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a third party without your consent, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of our assets.

22. Contact Us

If you have any questions about these Terms, please contact us:

  • Company: Jianou Pty Ltd (ABN 65 696 694 952)
  • Website: duodine.com.au
  • Contact: Use the “Contact Us” form on our website.